Frequently Asked Questions

Find answers to common questions about our sustainable fashion

How does the on-demand production model work?

To reduce waste, we offer a pre-order system where we produce only what is sold. This allows us to offer premium quality at a lower environmental impact.

How do I know my size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for boots and sizing down for sandals.

Where are ALOHAS products manufactured?

Our footwear and apparel are designed in Barcelona and handcrafted by local artisans in Spain and Portugal to ensure ethical production standards.

Can I modify my order after it has been placed?

Because we process orders quickly to meet production timelines, we can only make changes within 1 hour of purchase.

Are your materials sustainable?

Yes, we prioritize Leather Working Group (LWG) certified leather, recycled fabrics, and vegan alternatives to minimize our carbon footprint.

Do you ship internationally?

We offer worldwide shipping to most countries. Shipping costs and delivery times vary depending on your location.